How it works | Amwell for patients

Amwell for patients How it works

We’ll show you a list of available doctors, and their experience and ratings, before starting your visit.

Three easy steps

Enroll

Creating an account takes only a few steps and is done in a minute. Your information is then stored securely for all future online visits.

Choose

Choose the doctor that works best for you. We’ll show you a list of available doctors, their experience and ratings, before starting your visit.

Visit

Our web‑based and mobile app visits use secure, high‑quality streaming video. See and speak with a doctor 24 hours a day from home or on the go.

What to expect during your visit

Most doctor visits take about 10 minutes, but you can always add time if you need to. Doctors on Amwell can review your history, answer questions, diagnose, treat, and even prescribe medication. Prescriptions will be sent to your pharmacy of choice.

Insurance coverage

More employers and health plans are adding telehealth as a benefit. Enter your insurance information upon enrollment to see if you qualify.

Prescriptions*

During or after a visit, providers can send prescriptions and recommendations for over‑the‑counter (OTC) medications to a pharmacy of your choice.

*Video visits are required for most states to have prescriptions as part of your treatment. For more information call 1‑844‑SEE‑DOCS

Mobile App

Healthcare is in the palm of your hand. Download the Amwell mobile app and have a video visit on your smartphone or tablet.

Web and phone visits

Web visits

Prefer to have a visit from your computer? No problem. Log onto your account and see a doctor 24/7.

Login now

Phone visits

Get the concierge treatment. Call 844-733-3627 and speak with an Amwell representative who can get you registered and speaking with a doctor in no time.

Now is the time to try telemedicine!

We can help you feel better faster. Register now for access to our online doctors 24 hours a day.