| **Document And Entity Information** | Jun. 16, 2026 |
| --- | --- |
| **Cover [Abstract]** |  |
| Document Type | 8-K |
| Amendment Flag | false |
| Document Period End Date | Jun. 16, 2026 |
| Entity Registrant Name | American Well Corporation |
| Entity Central Index Key | 0001393584 |
| Entity Emerging Growth Company | false |
| Entity File Number | 001-39515 |
| Entity Incorporation, State or Country Code | DE |
| Entity Tax Identification Number | 20-5009396 |
| Entity Address, Address Line One | 75 State Street |
| Entity Address, Address Line Two | Ste. 100 |
| Entity Address, City or Town | Boston |
| Entity Address, State or Province | MA |
| Entity Address, Postal Zip Code | 02109 |
| City Area Code | 617 |
| Local Phone Number | 204-3500 |
| Written Communications | false |
| Soliciting Material | false |
| Pre-commencement Tender Offer | false |
| Pre-commencement Issuer Tender Offer | false |
| Title of 12(b) Security | Class A Common Stock, $0.01 Par Value |
| Trading Symbol | AMWL |
| Security Exchange Name | NYSE |

|     |     |
| --- | --- |
| X |
| \- Definition

Boolean flag that is true when the XBRL content amends previously-filed or accepted submission.

\+ References

No definition available.

\+ Details

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| **Namespace Prefix:** | dei_ |
| **Data Type:** | xbrli:booleanItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Area code of city

\+ References

No definition available.

\+ Details

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| --- | --- |
| **Name:** | dei_CityAreaCode |
| **Namespace Prefix:** | dei_ |
| **Data Type:** | xbrli:normalizedStringItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Cover page.

\+ References

No definition available.

\+ Details

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| --- | --- |
| **Name:** | dei_CoverAbstract |
| **Namespace Prefix:** | dei_ |
| **Data Type:** | xbrli:stringItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

For the EDGAR submission types of Form 8-K: the date of the report, the date of the earliest event reported; for the EDGAR submission types of Form N-1A: the filing date; for all other submission types: the end of the reporting or transition period. The format of the date is YYYY-MM-DD.

\+ References

No definition available.

\+ Details

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| **Name:** | dei_DocumentPeriodEndDate |
| **Namespace Prefix:** | dei_ |
| **Data Type:** | xbrli:dateItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

The type of document being provided (such as 10-K, 10-Q, 485BPOS, etc). The document type is limited to the same value as the supporting SEC submission type, or the word 'Other'.

\+ References

No definition available.

\+ Details

|     |     |
| --- | --- |
| **Name:** | dei_DocumentType |
| **Namespace Prefix:** | dei_ |
| **Data Type:** | dei:submissionTypeItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Address Line 1 such as Attn, Building Name, Street Name

\+ References

No definition available.

\+ Details

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| **Namespace Prefix:** | dei_ |
| **Data Type:** | xbrli:normalizedStringItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Address Line 2 such as Street or Suite number

\+ References

No definition available.

\+ Details

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| --- | --- |
| **Name:** | dei_EntityAddressAddressLine2 |
| **Namespace Prefix:** | dei_ |
| **Data Type:** | xbrli:normalizedStringItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Name of the City or Town

\+ References

No definition available.

\+ Details

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| --- | --- |
| **Name:** | dei_EntityAddressCityOrTown |
| **Namespace Prefix:** | dei_ |
| **Data Type:** | xbrli:normalizedStringItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Code for the postal or zip code

\+ References

No definition available.

\+ Details

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| --- | --- |
| **Name:** | dei_EntityAddressPostalZipCode |
| **Namespace Prefix:** | dei_ |
| **Data Type:** | xbrli:normalizedStringItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Name of the state or province.

\+ References

No definition available.

\+ Details

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| --- | --- |
| **Name:** | dei_EntityAddressStateOrProvince |
| **Namespace Prefix:** | dei_ |
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| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

A unique 10-digit SEC-issued value to identify entities that have filed disclosures with the SEC. It is commonly abbreviated as CIK.

\+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 12

-Subsection b-2

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| **Namespace Prefix:** | dei_ |
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| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Indicate if registrant meets the emerging growth company criteria.

\+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 12

-Subsection b-2

\+ Details

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| --- | --- |
| **Name:** | dei_EntityEmergingGrowthCompany |
| **Namespace Prefix:** | dei_ |
| **Data Type:** | xbrli:booleanItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Commission file number. The field allows up to 17 characters. The prefix may contain 1-3 digits, the sequence number may contain 1-8 digits, the optional suffix may contain 1-4 characters, and the fields are separated with a hyphen.

\+ References

No definition available.

\+ Details

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| --- | --- |
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| **Namespace Prefix:** | dei_ |
| **Data Type:** | dei:fileNumberItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Two-character EDGAR code representing the state or country of incorporation.

\+ References

No definition available.

\+ Details

|     |     |
| --- | --- |
| **Name:** | dei_EntityIncorporationStateCountryCode |
| **Namespace Prefix:** | dei_ |
| **Data Type:** | dei:edgarStateCountryItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

The exact name of the entity filing the report as specified in its charter, which is required by forms filed with the SEC.

\+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 12

-Subsection b-2

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| **Namespace Prefix:** | dei_ |
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| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

The Tax Identification Number (TIN), also known as an Employer Identification Number (EIN), is a unique 9-digit value assigned by the IRS.

\+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 12

-Subsection b-2

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| **Data Type:** | dei:employerIdItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Local phone number for entity.

\+ References

No definition available.

\+ Details

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| **Namespace Prefix:** | dei_ |
| **Data Type:** | xbrli:normalizedStringItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Boolean flag that is true when the Form 8-K filing is intended to satisfy the filing obligation of the registrant as pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act.

\+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 13e

-Subsection 4c

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| **Namespace Prefix:** | dei_ |
| **Data Type:** | xbrli:booleanItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Boolean flag that is true when the Form 8-K filing is intended to satisfy the filing obligation of the registrant as pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act.

\+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 14d

-Subsection 2b

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| **Namespace Prefix:** | dei_ |
| **Data Type:** | xbrli:booleanItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Title of a 12(b) registered security.

\+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 12

-Subsection b

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| **Namespace Prefix:** | dei_ |
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| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Name of the Exchange on which a security is registered.

\+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 12

-Subsection d1-1

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| **Name:** | dei_SecurityExchangeName |
| **Namespace Prefix:** | dei_ |
| **Data Type:** | dei:edgarExchangeCodeItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Boolean flag that is true when the Form 8-K filing is intended to satisfy the filing obligation of the registrant as soliciting material pursuant to Rule 14a-12 under the Exchange Act.

\+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Exchange Act

-Number 240

-Section 14a

-Subsection 12

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| **Namespace Prefix:** | dei_ |
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| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Trading symbol of an instrument as listed on an exchange.

\+ References

No definition available.

\+ Details

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| **Name:** | dei_TradingSymbol |
| **Namespace Prefix:** | dei_ |
| **Data Type:** | dei:tradingSymbolItemType |
| **Balance Type:** | na |
| **Period Type:** | duration | |

| X |
| \- Definition

Boolean flag that is true when the Form 8-K filing is intended to satisfy the filing obligation of the registrant as written communications pursuant to Rule 425 under the Securities Act.

\+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Securities Act

-Number 230

-Section 425

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