Customer Success Office Hours, Thu, 17 Jul. 2025 at 11:00, America/New_York | Community
Customer Success Office Hours
Event ended
About this event
Did you miss our July 17 office hours session? See our recap below!
Special guest Sara Little Field, Sr. Communications Manager, introduced Amwell Navigate: A guide to your Amwell Digital Experience.
Critical Issues Hotline - this toll free number is available 24/7 for all customers and should be used to report major issues impacting patient care or to report system outages or severe workflow interruptions.
- 1-833-315-0355
- Press 1 for System Down
- Press 2 for 24/6 Critical Care Device Issues or Telestroke Provider Tech Support
- 1-833-315-0355
Don’t forget to Connect, Learn, & Act!
🤝 Connect
- Join the Amwell Customer Community 🌐
- Sign up for a User Group 📝
- Register for upcoming Office Hours 🗓️
- Subscribe to receive Product notifications & updates 📬
📚 Learn
- Check out these new pages in the Community -
- June 2025 RCAs– New!
- Let us know if there are articles or information you’d like to see in the Community – we’ll work with our internal teams and get those posted for you!
- Don’t forget, you can ask questions and get feedback on the community!
🚀 Act
- Use the Support Portal to submit and track cases 📂
Don't forget to register for our upcoming Customer Success Office Hours and post your questions in our Customer Community!
Event details
Online event
Thu, Jul 17, 11:00 AM - 12:00 PM (EDT)