Customer Success Office Hours: Ask Me Anything, Thu, 26 Jun. 2025 at 11:00, America/New_York | Community

Event ended

Did you miss our June 26 office hours session? See our Q&A recap below!

Lauren Seife, our Customer Community Manager, gave a quick tour of the Amwell Customer Community - you can watch that here!
A customer asked a question specific to Amwell Home workflows - Is there a way to automatically log off certain providers associated with a specific practice at a set time, such as 8:00 PM daily? We want to target only our institution’s providers who are managing and using the practice. The goal is to provide them with an automatic end-of-day log-off time. This measure aims to mitigate provider error as providers who forget to log off remain available beyond their working hours.
- To see an answer provided by another customer attendee or provide a workflow your organization is using, please see the question in our Amwell Home customer group. (Please note, you must be a registered member of the Amwell Customer Community and a member of the Amwell Home group to view this question. Not registered yet? Register today by clicking “Log in or Register” in the upper right corner!)
A customer recommended adding the AMG Clinical Policies and Guidelines to the Community. We have taken that suggestion and made this resource available to enhance your experience! You can access AMG resources here.

Don’t forget to register for our upcoming Customer Success Office Hours and post your questions in our Customer Community!

Online event

Thu, Jun 26, 11:00 AM - 12:00 PM (EDT)

Link