Community | Community
Community
Connect with other Amwell users by asking questions or engaging in discussions.
2026 Customer Success Office Hours Questions
Are you attending the upcoming Customer Success Office Hours? Make sure to submit your questions by replying below!
2026 Customer Success Office Hours with LIVE Q&A
Join Us for Customer Success Office Hours! This is your dedicated space to ask questions, seek guidance, and connect with our team. We're here to provide personal insights and support to ensure you make the most of your Amwell experience.
Upcoming Sessions
Sample content on the engagement hub
I am not sure how to access content in the HUB? I am looking for ideas on a new post card.
2026 Customer Success Office Hours Topic Suggestions
Do you have specific topics or questions you'd like us to cover in 2026? We’d love to hear it! Please let us know by replying to this post with your suggestions and questions below.
Adding others on my team to both the community and the engagement HUB
Do I need to request access to the Community for other team members from my CSM or is it open to anyone with a Capital Blue Cross email address?
Amwell’s 2025 End-of-Year Freeze
Our annual End-of-Year (EOY) Freeze is quickly approaching, and we want to ensure you are aware of some important deadlines that may impact requests you may have. This year’s EOY Freeze will start on Friday, December 12, 2025, and extend through Monday, January 5, 2026.
October Sweepstakes: Your Community Just Got More Rewarding!
Join the Amwell Customer Community and Win! Join us in the Customer Community and earn entries for a shot at winning a $100 gift card. The more you engage, the higher your chances!
How to Create a Post in the Customer Community
The Customer Community is where you can ask questions, get information, and share best practices and ideas to foster collaboration. To make a post, click here or use the “+ Create Post” button to ask a question or start a new conversation.
Stay Informed with Product Updates!
The Product Updates section of our Community is your go-to place for the latest product release notes, upcoming maintenance, and other critical product updates.
Amwell Third-Party Partner Pages
For real-time updates on outages and interruptions, please refer to our partner page statuses. Healthcare Data & Lab Services, Payment Processing, Claims, Communication & Collaboration, Clinical Documentation & Prescriptions, Infrastructure & Security Services.
Provider Engagement and Scalable Telehealth Adoption
In an era where digital healthcare is becoming increasingly paramount, engaging healthcare providers and facilitating scalable telehealth adoption are crucial for effective patient care and streamlined clinical workflows.
2025 Customer Success Office Hours Events
Join us for Customer Success Office Hours! This is your dedicated space to ask questions, seek guidance, and connect with our team. Previous session dates and information included.
EARLY ADOPTERS START HERE
You’ve made it! We’re excited to have you participate in this founding member launch.
Join Our Groups!
Interested in connecting with targeted Amwell customers on specific topics? Our product groups are your go-to space for sharing insights, asking questions, and exchanging feedback about product utilization.