Clinical Policies for Transgender Care: Amwell Medical Group (AMG)

Amwell Medical Group (AMG) is committed to providing inclusive and culturally competent care to all members, including those who are transgender. AMG clinicians are trained to ensure a respectful and supportive environment. However, it is important to note that AMG does not have specific designated clinical policies on transgender care, and the group does not specifically promote or commit to medical gender-affirming care as a specialty.

For complex needs such as hormone therapy, primary care providers within AMG typically refer transgender members to endocrinologists for specialized management. This helps guarantee that patients receive the most appropriate and comprehensive care.

In urgent care settings, AMG clinicians recommend that transgender members follow up with their original treating providers to ensure continuity and accuracy in their hormone therapy management.

Behavioral health issues related to gender care are managed by AMG therapists who have the necessary expertise. This ensures that transgender members receive the best possible support tailored to their specific mental health needs.

Amwell Medical Group emphasizes inclusive care while directing complex transgender medical needs to specialized providers, ensuring optimal and expert management.

Cynthia Horner, MD