Amwell for payers: Unified, whole-person care

One platform for comprehensive, connected member care.

Integrated, complete care

With the flexible, comprehensive Amwell Platform, you can activate solutions—urgent care,behavioral health, primary care, condition care, and more—under one contract and one experience to create a connected, whole-person care journey for members.

Explore Amwell solutions

Reimagine care Virtual Primary Care
Provide your members with a longitudinal virtual primary care experience that addresses whole-member care by integrating behavioral health and digital and automated care programs into one seamless care journey.
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Keep care in network Urgent Care
Urgent Care allows your members to avoid higher cost settings while getting the care they need in network.
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Maximize outcomes Digital Behavioral Health
Our self-guided and coached evidence-based cognitive wellbeing programs allow you to scale mental healthcare to members between, or in place of, virtual visits.
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Cardiovascular Care by Hello Heart
Support members’ heart health and prevent cardiovascular disease with a best-of-breed program that positively impacts hypertension, cholesterol, and weight.
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Cardiometabolic Care by Dario
Help your members achieve long-term lifestyle changes and improve their diabetes, hypertension, and weight management with personalized coaching and interventions offered in partnership with Dario.
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Cardiometabolic Care by Vida
Support member cardiometabolic needs with a comprehensive program for obesity, diabetes, hypertension, depression, and anxiety, integrated into a connected personalized experience.
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Psychiatry
Connect members with board-certified psychiatrists for evaluation, diagnosis, and medication management — reducing delays and improving continuity.
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Therapy
Expand virtual access to licensed therapists and psychologists nationwide to reduce wait times, improve continuity, and meet members where they are.
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Nutrition
Give members virtual access to certified dietitians in all 50 states with practical and personalized support available 7 days a week.
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Lactation
Gives members 24/7/365 convenient virtual access to certified, clinically trained lactation experts.
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The Clinic Virtual Second Opinion by The Cleveland Clinic
Offer your members access to leading medical experts to gain a trusted second opinion.
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Dermatology Care
Provide convenient, timely care by leveraging a national network of board-certified dermatologists offered in partnership with DermatolgistOnCall.
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Musculoskeletal Care by Sword
Help your members overcome musculoskeletal and pelvic pain without surgery or medications where possible, in partnership with Sword Health.
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Extend clinical supply Virtual provider group
Provide members with better access to virtual behavioral healthcare using Amwell Medical Group, our national medical group that includes licensed therapists, psychologists, and board-certified psychiatrists.
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Corporate responsibility Social determinants of health
Explore Amwell solutions that can help you address social determinants of health (SDOH) through enhanced access, affordability, and whole-person care.

Experience you can trust

The flexible, unified Amwell Platform is backed by 15+ years of digital care innovation. Trusted by leading health systems, payers, and employers, Amwell powers complete, connected care experiences — today and into the future.

Frequently asked questions

How does the Amwell Platform streamline member and health plan experiences?

By consolidating programs, services, workflows, and data into one environment, the Amwell Platform eliminates silos, reduces administrative overhead, and makes it easier for members to find, access, and stay engaged in care.

How does Amwell address care gaps and ensure continuity?

Amwell aligns with health plans on success metrics, integrates clinical data, and tracks engagement and follow-through with preventive screenings, test orders, prescription pickups, and care plans. AI-powered insights, shared clinical notes, and seamless referrals — championed by primary care and coordinated across specialists, behavioral health providers, care teams, and digital programs — all support sustained member engagement and better outcomes.

Can the Amwell Platform integrate with existing programs or preferred partners?

Yes. The platform seamlessly integrates third-party programs such as Musculoskeletal Care by Sword Health, Cardiovascular Care by Hello Heart, Cardiometabolic Care by Vida Health, and Virtual Second Opinions by Cleveland Clinic. This ensures health plans can offer a comprehensive, integrated suite of solutions.

How does Amwell improve member engagement compared to point solutions?

A single, unified platform and personalized outreach connect members across their entire health journey. This eliminates the friction of multiple logins or disjointed apps, keeping members within the health plan-branded environment and fully engaged in care.

What is Amwell Medical Group® (AMG)?

AMG is Amwell’s national clinician group delivering Virtual Primary Care, Urgent Care, Therapy, Psychiatry, and chronic and specialty care services — filling network gaps where local resources may be limited.

What ROI do health plans achieve with Amwell?

Health plans partnering with Amwell see strong ROI through higher member engagement and satisfaction, increased in-network utilization, and improved clinical and financial outcomes. By streamlining care navigation and enabling more proactive, connected experiences — often powered by AI — plans achieve measurable cost savings, stronger member relationships, and greater member loyalty.

How quickly can Amwell be implemented at scale?

With a modular platform and proven implementation team, most health plans can launch core services in a few months and scale rapidly as needs evolve.

How does Amwell ensure data security and compliance?

Amwell meets strict HIPAA and HITRUST standards, with secure integrations into health plan systems and enterprise-grade protections for member data.

What tools does Amwell provide health plans to monitor performance?

Real-time dashboards, predictive analytics, and care management tools give plans visibility into utilization, outcomes, cost savings, and quality performance, enabling continuous improvement. Our reporting aggregates outputs from both Amwell’s native programs and its partner solutions so that you can see everything in one place.

The time to innovate is now

Start or expand your digital care journey today by contacting us.